OpenLedger DEX
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Knowledge base
How to start trading with Openledger DEX.
How do I create a new account?
1
How do I create an OpenLedger DEX account?
I already have an account. Where can I login?
2
I have only password and account name. How should I login?
I have password and wallet backup (bin.file) . How should I login?
How to trade at OpenLedger DEX?
3
How can I use Dashboard?
How do I buy and sell different currencies?
How can I cancel an order?
How can I move funds to(from) my Openledger DEX account?
4
What is the difference between 'Transfer' and 'Withdrawal' ?
How do I make a deposit?
How do I make a withdrawal?
How do I make transfer between two accounts on Bitshares platform?
What information can I see in my account?
3
What information can I see in my account?
What can I see on 'Asset' page?
What can I change in settings?
OpenLedger DEX Support
OpenLedger DEX Support Provision
5
How do I contact the OpenLedger DEX support team?
What is your response time?
How quickly will you fix my issue?
Are my payments secure while you are resolving the ticket?
What issues can I get help with?
Support Ticket Submission
6
How do I create an OpenLedger DEX support ticket?
Why do you ask my email address?
Why does it matter how I access OpenLedger DEX?
What is my OpenLedger DEX account?
How To Create a Deposit Issue Ticket?
See all 6 articles
I’ve submitted a support ticket. What will happen next?
2
I’ve submitted a support ticket. What will happen next?
How do I check the status of my ticket?
Refusal of service and/or support
2
Refusal of service and/or support
Offensive Behavior. Disclaimer.
Getting Started with OpenLedger DEX
How are OpenLedger DEX and Bitshares connected?
1
How are OpenLedger DEX and Bitshares connected?
Create an OpenLedger DEX Account
4
How do I create an OpenLedger DEX account?
How do I create an OpenLedger DEX account (using account model) ?
How do I create an OpenLedger DEX account (using wallet model) ?
What are the differences between account and wallet model?
Creating a wallet backup
2
How do I back up a new wallet?
How do I back up a existing wallet?
Wallet Model: brainkey
3
What is a brainkey?
How do I create a brainkey?
How can I restore my wallet with brain key?
I already have a Bitshares account. Where can I login?
2
I already have a BitShares account based on the account model. Where can I log in?
I already have a BitShares account based on the wallet model. Where can I log in?
Password issues
I can't login. My password is not working
2
Where can I log in with the account model?
Where can I log in with the wallet model?
Common password issues.
2
Has my password changed?
I need help to recover my password or .bin file
How can I recover my OpenLedger DEX password?
2
How can I recover my password?
How can I recover login details of my wallet?
Transactions
What’s happened to my funds?
3
I don’t see the funds that were sent to/from my OpenLedger DEX account. What’s happened to them?
I’ve sent funds to the right address, but in the wrong currency. Can I get them back?
I sent funds to a wrong account at OpenLedger DEX. How can I get them back?
Where I can find my transaction details?
5
Where can I view an ID of my transaction?
Where can I view my transfer details?
Where can I view an operation ID?
Where can I view my full transaction history?
Where can I find block number?
OpenLedger DEX Transfers
I’m having problems with depositing to OpenLedger DEX
2
How do I make a deposit?
Can I make deposits using RMBpay?
OpenLedger DEX: Withdrawals
4
How do I make a withdrawal?
How do I withdraw HEAT from OpenLedger DEX?
How do I make a large amount withdrawal?
How do I make CVN withdrawals to HitBTC?
Depositing and withdrawing through OpenLedger DEX gateways
4
Can I deposit and withdrawal using OpenLedger DEX gateways?
One of mine coins would be disabled. What should I do?
Fee Structure on OpenLedger.
Bitshares fees
Trading and Orders
Most common order issues
3
I’m trying to create an order but it keeps saying that I don't have enough BTS
How do I cancel an order?
I get the ‘Transaction was not signed’ error message each time I try to create an order
How to trade at OpenLedger DEX?
1
How do I buy and sell different currencies?
Can OpenLedger return my funds?
Goodwill gestures
1
I lost access to my account. Can OpenLedger DEX return my funds?
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