Please mind that gateway address for WAVES is changed.
Please check this link: https://blog.openledger.info/2017/09/18/waves-gateway-is-on/
We kindly ask you to NEVER send withdrawal transactions manually. Mostly, because of non-constant address, used for withdrawals, but also functionality of GUI allows you to be sure if currency isn't under maintanence.
For those, who making withdrawals via API, we suggest to check actual account, used for withdrawal processing, first at: https://ol-api1.openledger.info/api/v0/ol/support/coins
The best way to withdraw WAVES (as well as all other currencies) is to use this page https://openledger.io/deposit-withdraw/ - there you will always be sure that you transaction sent to the right address or gateway.
If your transaction was made in a wrong way and you didn’t receive your funds, please create a ticket here https://openledger.freshdesk.com/
All wrong created transactions will be served (checked and returned) regularly, once a week.
Please be careful!