How do I fill in an OpenLedger DEX support ticket?

We just need a few key pieces of info, a way to contact you, and as much detail as possible about your issue.

What issues can I get help with using an OpenLedger DEX support ticket?
You can use an OpenLedger DEX support ticket to address these issues: Withdrawal issues Deposit issues Fiat withdrawal issues Fiat deposit...
Wed, 28 Mar, 2018 at 6:51 AM
What is my OpenLedger DEX account?
Your OpenLedger DEX.io account will be the same as your RuDEX account, or any other account you have on a BitShares-based DEX. It’s the user name your ...
Wed, 28 Mar, 2018 at 6:51 AM
Is my email the same as my account?
No. OpenLedger DEX DEX doesn’t let you use an email address as your username for security reasons. And because the exchange is decentralized we don’t have a...
Wed, 28 Mar, 2018 at 6:53 AM
Why does it matter how I access OpenLedger DEX?
Some OpenLedger DEX users access the exchange via the website; others use a desktop client. We need to know which you use so we can find the cause of your i...
Wed, 28 Mar, 2018 at 6:56 AM