What’s happened to my funds?

I sent funds to/from my OpenLedger DEX account hours ago, but they haven’t arrived yet.

I don’t see the funds that were sent to/from my OpenLedger DEX account. What’s happened to them?
If a recent transaction is not shown in the ‘History’ tab on your account page, create a support ticket. Try to fill in all the fields. The more detailed i...
Thu, 17 May, 2018 at 5:24 PM
I’ve sent funds to the right address, but in the wrong currency. Can I get them back?
According to the OpenLedger DEX policy, we cannot return tokens to users in the following cases: - the user sent funds to a wrong address - funds were sent...
Thu, 10 May, 2018 at 3:13 PM
I sent funds to a wrong account at OpenLedger DEX. How can I get them back?
We don’t have access to users’ accounts and we cannot cancel any transfer. We recommend that you contacted the OpenLedger DEX user directly to ask him/her r...
Thu, 10 May, 2018 at 3:15 PM