Goodwill gestures

Being a decentralized exchange, we don’t have access to users’ accounts and their login details. If you lose or forget your login credentials or delete or remove your backup files, we won’t be able to restore the access to the OpenLedger DEX account for you. We also won’t be able to restore the access to your funds, but we may refund assets issued by OpenLedger DEX (e.g., BTC) in some cases as a gesture of goodwill.

I lost access to my account. Can OpenLedger DEX return my funds?
If you lose or forget your login credentials or delete or remove your backup files, we won’t be able to restore the access to the OpenLedger DEX account for...
Thu, 10 May, 2018 at 3:55 PM
Can OpenLedger DEX return my KRM tokens?
If you lose or forget your login credentials or delete or remove your backup files, we won’t be able to restore the access to the OpenLedger DEX account for...
Thu, 10 May, 2018 at 3:55 PM